Privacy Policy
Last updated: 22 June 2026
Introduction
At Anna Vaughan Reflexology, I am committed to protecting your privacy and handling your personal information responsibly and in accordance with UK data protection legislation.
This Privacy Notice explains what information I collect, why I collect it, how it is used, how it is stored and your rights in relation to your personal information.
Who I Am
Anna Vaughan Reflexology is the data controller responsible for the personal information collected through this website and during the provision of reflexology treatments.
Contact details
Anna Vaughan Reflexology
Email: anna@annavreflexology.co.uk
Telephone: 07886 766107
Website: annavreflexology.co.uk
Information I Collect
Depending on how you interact with me, I may collect and process the following information:
Technical information relating to your use of this website, including cookies and website analytics where applicable
- Name
- Address
- Email address
- Telephone number
- Information submitted through website contact forms
- Appointment and treatment records
- Health and wellbeing information that you choose to provide to enable me to provide safe and tailored reflexology treatments
- Technical information relating to your use of this website, including cookies and website analytics where applicable
Why I Collect Your Information
I collect and use your information in order to:
- Comply with legal, insurance and professional obligations
- Respond to enquiries and appointment requests
- Arrange and manage appointments
- Provide safe and tailored reflexology treatments
- Maintain accurate client records
- Communicate with you regarding your appointments and treatment
- Improve my website and services
Information submitted through the website contact form will be used solely for the purpose of responding to your enquiry and providing information about the services you have requested.
Lawful Basis for Processing
Under UK data protection law, I process personal information using one or more of the following lawful bases:
- Contract – where information is required to provide services requested by you
- Legitimate Interests – to respond to enquiries and operate my business effectively
- Legal Obligation – where records must be maintained to meet legal, insurance and professional requirements
- Explicit Consent – where special category data, such as health information, is collected and used for treatment purposes
Health information
Health information is classified as special category data under UK data protection legislation.
Any health information you provide will only be collected where necessary to enable me to provide safe and appropriate reflexology treatments and any advice related to your treatment. This information will be treated as strictly confidential and stored securely.
How Your Information Is Stored
I take appropriate steps to ensure that personal information is stored securely and protected against unauthorised access, loss, misuse or disclosure.
Information is only accessible where necessary for the provision of my services or to meet legal and professional obligations.
I will only contact you using the contact details and communication preferences that you have provided.
Sharing Your Information
Your personal information will never be sold or shared with third parties for marketing purposes.
In certain circumstances, trusted service providers such as website hosting, email and IT providers may process information on my behalf. These providers are required to keep your information secure and confidential.
Your information may also be disclosed where required by law.
How Long I Keep Your Information
Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected and to meet legal, insurance and professional requirements.
Adult treatment records may be retained for up to seven years following your last appointment in accordance with legal, insurance and professional requirements. Where treatment is provided to a child or young person, records may be retained until they reach 25 years of age, or 26 years of age where treatment was provided at age 17, where required by legal, insurance or professional guidance.
Your Rights
Under UK data protection legislation, you have the right to:
- Request access to the personal information I hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where appropriate
- Restrict or object to certain types of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint regarding the handling of your personal information
Data Protection Complaints
If you have any concerns about how your personal information has been collected, stored or used, please contact me in the first instance. Further information can be found in my GDPR Complaints Procedure, which is available on request.
I will acknowledge your concern and investigate it as promptly as possible.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection matters.
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
Cookies
This website uses cookies to help provide an effective browsing experience and to understand how visitors use the website.
Where non-essential cookies are used, you will be given the opportunity to accept or reject them through the website’s cookie consent banner.
Further information about the cookies used on this website can be found in the Cookie Policy.
Contact
If you have any questions about this Privacy Notice or how your personal information is handled, please contact:
Anna Vaughan Reflexology
Email: anna@annavreflexology.co.uk
Telephone: 07886 766107